Impacting every department within an Institution
Admissions | Recruitment | Orientation & Planning | Office of the Registrar | Placement | Housing | Financial Aid | Campus Support | ACADEMIC AFFAIRS & DEVELOPMENT | STUDENT ADVISING & SUPPORT | LEARNING MANAGEMENT | HEALTH SERVICES | STUDENT SUCCESS | CAREER SERVICES | STUDENT SUPPORT | LEGAL SERVICES | PUBLIC SERVICES | STUDENT & PUBLIC SAFETY |and More..
Amplify & Transform Enrollments
Increase Student Engagements
Deliver & Enhance Student Success
Amplify & Transform Enrollments
Decrease in student enrollments is a major concern for any institution and to address this, educational institutions push more incoming traffic to RFIs and run several marketing campaigns to attract new students to their website, but on the other hand, it is becoming extremely difficult for the students to search and process huge information and make a decision.
Sia hosted on your institution’s website delivers information from across the website, instantly through a seamless conversational interface, including course level req. And also will assist with RFI. Admins can now measure the prospective student interactions through a powerful real-time dashboard and integrate the data directly to the CRM, and much more..
ADMISSIONS | RECRUITING | ORIENTATION & PLANNING | OFFICE OF THE REGISTRAR | PLACEMENTS | HOUSING | FINANCIAL AID | CAMPUS SUPPORT
Increase Student Engagements
Sia directly integrates with several student information systems, top SIS and Campus Management systems and delivers information from syllabus and other learning materials, on any student interface (like Slack, Teams, etc.) By unifying several systems within an Institution, Sia analyzes student-related data to be precise across platforms and deliver a powerful, secure personalized learning experience for the students that will directly impact Student Success & University Graduation rates.
ACADEMIC AFFAIRS | STUDENT ADVISORY & SUPPORT | LEARNING MANAGEMENT | FINANCIAL AID | HEALTH & PUBLIC SERVICES
Deliver & Enhance Student Success
With Sia’s Student Goal Tracking Dashboard each student can visualize their progress towards achieving career goals in real-time and Sia also offers course corrections based on industry movements. Sia helps universities with the right information needed from across systems to help with compliance requirements and certifications.
Sia also provides an On-demand Conversation-based Student Support system from where students can log complaints and evidence in real-time, monitor cases, and urge resolution based on the criticality of the issue. Sia is the perfect data-powered bridge between a Student and University, enabling greater student satisfaction and unveils better retention & graduation rates for the universities…
STUDENT SUCCESS | CAREER SERVICES | STUDENT SUPPORT | LEGAL SERVICES | STUDENT SAFETY
Serving Several Use Cases across the Education Industry
Auto ML powered University Assistant
On an everyday basis, it is hard for a prospective student to search for relevant information about what kind of courses or programs that a University of their choice offers. With the help of A.I , Sia navigates new prospective students through different programs and course information and guide them to choose the right career path. With the aid of natural language processing, Sia can extract and process everyday communication style and convert into valuable information on the backend. With our proprietary machine learning model, Sia is capable of providing a personalized and adaptive learning atmosphere, where it can analyze multiple academic documents and learn from its analysis.
Automated Transcript Processing
Dealing with scanned transcripts, verifying & suggesting courses can be tricky as they are not automatically searchable, which is today’s outcome of slower application processing. With out-of-the-box, intricate Image Recognition algorithms, Sia can read, detect and extract course, program, credits, GPA-related metrics from any transcripts instantly, with just images uploaded from a student’s cell phone or university form. Besides the power of text recognition itself, the underlying technology can also be combined with different technologies such as Augmented Reality and Object Recognition which also makes it so multifaceted for any University adopting Sia.
Instant Syllabus Processing
There are tens of hundreds of systems/applications each university uses for different purposes - enrollment, course management, grading, finance center, etc - which means a lot of data for each student. On top of this, there are several documents released for each course for a specific program including learning material, syllabus, etc. So, for a student to refer to any of the content they have to navigate within each document countless number of times to get some basic info like grading principle for an English course and every program contains core courses while a few mandatory ones also include courses based on interest.
Sia has the unique ability to understand the relation between students, their courses and understand relevant syllabus / courses documents, along with key deadlines and event to interact with students instantly and guide them on the requirements for each course by directly integrating with the LMS.
Qualified Profile Evaluation
With industry-leading Automated Transcript Recognition, proprietary algorithms and unified Machine Learning, Sia can match the transcript data to University’s offerings and recommend the best-applicable courses / programs for prospective students with an approximate graduation time-line. This algorithm is most effective to filter out Students at the pre-application or an RFI level itself, which yields in more qualified and University-oriented leads to the Admissions team.
Instant Program Guide
Once Sia is the University site backend, it offers prospective students instant and structured information regarding various programs, with multi-level details for applying and contacting respective department.
Most University websites With just 10-12 conversions, students can find every piece of information they are trying to seek based on their interest. Based on the conversation between Sia and the student, the system can share real time analytics to measure the student’s interests through integrations with CRM/Campus Management systems. Sia is capable of maintaining information from all student conversations, and can instantly learn and recognize previous student’s intent the next time when a conversation is started. Sia can auto-populate interests and can automate the process of information enquiry and application to a specific program.
Data Science and Modeling
Human thinking is beyond imagination. Can a computer develop such ability to think and reason without human intervention? The answer is simulated human thought process in a computerized model, which is cognitive computing – a combination of cognitive science and computer science. Cognitive computing models provide a realistic roadmap to achieve artificial intelligence. Enabling a next-gen Personalized Learning experience by intelligently understanding distinct learning preferences, interests, aspirations, activity levels and/ or cultural background of the students, and much more..With focus on Student Experience and Support, Sia uniquely delivers the power of multiple cognitive computing platforms through one-unified framework, eliminating every platform-related technology limitations.
Goal Tracking and Course Suggestions
Sia, when on-boarded within the university, connects to every system within the university, learns about each student’s data across several platforms and simplifies the entire learning experience for the students.
Sia adapts to the changing interest levels of a student, tracks his performance against their own goals and tries to suggest courses not only as per their interest, but also considering facts such as their performance, involvement, career aspirations, and several other factors.
On-Demand Student Support
With Unified Machine Learning and Natural Language Processing, Sia can get information that may reside within several documents within the university, when the students needs it – all through a conversation (either voice or text). For example, students can ask things like – Sia, when is my next assignment due? – Through seamless integration with university systems, Sia knows who you are, what courses you have studied / studying, which is your next upcoming class, your assignment deadlines, professor details, and much more – ALL this data which currently resides across multiple systems. Instance query handling with built-in FAQ mapper, assisting students with instant response to their queries. Handle all support related conversations and ability to analyze the depth of the request, involve a superior support personnel to facilitate critical requests.
Guaranteed Personalized Learning Experience for your students
There is no one size fits all approach for a university as students come from different places, have different mindsets, and learn at different paces, but it is very difficult for a university to adopt this approach considering the ratio of the number of students to the number of staff available.
Sia analyzes your student behavior based on his/her interests, preferences, emotions, and much more…providing personalized learning to each individual student out there in your institution and enhance overall student success.
Introducing Live Assist | World’s First-ever AI-Human Framework
World’s first of its kind framework integrating the elite Artificial Intelligence with Human Intelligence. Live Support agents are in realtime assisted by Sia to streamline and enhance the overall Customer Experience.
Realtime Dashboard
With a powerful integrated dashboard, Admins can now monitor the request details, intent of the users and several other metrics, all in realtime.